All bookings must be prepaid in full as a direct deposit into our bank account or by credit card. Your booking is secured once payment is received in full. All prices include GST and tolls.
For longer term advance bookings e.g. Weddings or School Formals, a deposit of 50% of the total amount payable is acceptable. Once your deposit has been received a confirmation email will be sent to you. The balance owing is payable 30 days before your booking date.
Credit card facilities are available for phone bookings to secure vehicles. A surcharge of 1.5% is applicable for Master and Visa Card payments and 3.5% for AMEX Card payments.
A $50.00 cancellation fee applies to all general booking cancellations. Wedding and School Formal cancellations within 30 days of the booking date are non-refundable.
Overtime rates will be charged in 15 minute increments for excessive waiting times over and above the original booking times. If the hirer does not show up for the booking the total fee is forfeited.
The hirer is responsible for any damage caused to the vehicle. All cleaning and repairs costs will be passed onto the hirer with a min charge of $100.00 with an unlimited maximum. The hirer is also responsible for any damage caused by passengers travelling in the vehicle during the hire time. If anyone travelling in the vehicle behaves in an unsafe or reckless manner or is considered too intoxicated, we reserve the right to end the booking immediately and evict passengers from the vehicle. In this case the booking is terminated without refund.
Seat belts are fitted to all our vehicles and passengers are required by law to wear them while the vehicle is moving. We require credit card details for your booking which are held as security against waiting time, cancellation, no-show and vehicle damage etc. You will be notified of any additional payment required.
Regarding any unforeseen circumstances, we cannot assume responsibility for circumstances beyond our control including but not limited to traffic blockages, road and weather conditions or vehicle breakdown etc.
Smoking is not permitted in any of the vehicles.
Alcohol may only be consumed by persons over the age of 18. All alcohol consumption is at your own risk, liability and responsibility. No food of any description is permitted to be consumed inside our vehicles.
We reserve the right to change part, or all of the terms and conditions at our discretion, without notice.
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